2/10 Slæmt
18. febrúar 2025
Find another place to stay
Started off good staff seemed friendly but when it was time to go to sleep we realized there wasn’t a comforter with the bed just 2 sheets. Went to the front desk to ask for an extra blanket since we are missing a comforter. Was told they don’t have any extra blankets or anything because the hotel was fully booked. Went back to the the room then went back to the front desk to ask again and ask for a discount on the room was told again no extras and I would need to contact hotels.com for any refund. Chatted with hotels.com they called the hotel and then all of sudden they have an extra blanket. I once again went to the front desk and there’s a new associate at the counter she apologizes for her coworker with “sorry about her she doesn’t like to do her job”
Staðfestur gestur
2 nætur/nátta ferð
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