Hipotels Gran Playa de Palma

BA cancelled flights so arrived at 5am, receptionist very welcoming, room was quiet, clean, air conditioning worked well and great breakfast.

Fantastic hotel with clean, modern, spacious rooms and nice balcony to enjoy in the evening. Great restaurant, spa, gym and other facilities. Swimming pool could be a bit boring if you like some depth, but in the evening it looks magical. Overall I'm very happy with the hotel itself. Only problem I had was that it's located right in the rowdy part of town filled with crowds of young Germans starting their binge-drinking right in the morning. It's not an issue if you're OK to walk for a bit to go to a calmer places. Would highly recommend bike rental - so you could ride around the beach walk and explore the area.

The hotel in itself was great to be honest. Room was fantastic and the view was brilliant! Downside is that the TV has only news channel and nothing else. But the bed, the room, the environment was all very good. The service from the reception was not great. They weren’t very friendly and when My room wasn’t cleaned one day, they didn’t even apologise.

Definitely one of the best hotels i’ve stayed in. Hotel was immaculate, spotlessly clean and food of high quality. Location was ideal and less than 5 minute walk to the beach.

The overall standard is so high I couldn't believe it wasn't a 5-star resort! The service is great, the meals are amazing, the hotel in general is very well kept. The local area can be a bit off-putting to those that seek peace and quiet - it is a party area with loads of young German tourists.

Lovely modern looking hotel, just a stone's throw from the main resort front. Spotlessly clean with very professional, yet friendly staff

Excellent hotel and staff, the mattress is not great and the pillows just feel the same as a hard sponge you would use in a bath, hence not comfortable at all, if you had Denny beds I’d off given you 5 stars and of yes , went down looking forward to a nice spa in my shorts and flip flops then was told the spa towels are up in the reception area, how stupid is that? A trek up a flight of stairs to get a towel then back down again, hope others read this and it helps them, but guess what it’s a great room, shower, staff, food and rooms and pool all great, spa is okay

Hotel was amazing! We got a free upgrade to a junior suite. The room was lovely and the balcony was huge with a wonderful sea view. The breakfast was amazing. Excellent value for money.

We had a fabulous stay at Hipotel. It was so relaxing that we wished we'd booked 5 days instesd of 3. I'm certainly not usually the resort type. But it was very discrete. Lovely pools. The best buffet dinner and breaky spread I've ever had. We always looked forward to meal time eagerly. And really enjoyed the free daily activities the free Stretch and Pilates classes were excellent! Better then many I've paid for! And the free evening entertainment was a bonus. The beach was nice and close for a run along the boardwalk in the morning. The room service was prompt and fantastic! They even mop the floors daily! Nice huge comfy beds! Only thing is specify double and they will combine them as we've found so many places in Europe just push 2 singles together.

I would not rate this hotel at all, where do I start upon checking in and putting are bags in the room we headed to the pool to sunbath we asked a member of staff by the pool wether there was any towels and we got told that you have to leave a deposit at reception, as we was only staying one night we didn’t see the point in this, so we headed to the pool bar for a drink once we had order our drinks we said we would like to put on our room bill, the waiter said he would need our room card upon giving this to him we was told that there was no credit on our room card and that we would have to go to reception and Make our room key card with credit by giving them your credit card details, we was not made aware of this at check in, we was made to give are drinks back until we had sorted this which we had part drunk terrible customer service most high end establishments would of let you drunk the drink first and then sorted the matter especially as a pregnant lady needing a drink of water after going to reception and asking why I was not made aware of this at check in she said she Was busy and most have forgot terrible service.if you are not aware this hotel is opposite the mega bar which is a German drinking nightclub, I was kept awake till 5am with loud music and shouting so if you would like a good night sleep don’t stay her the food is mediocre, so glad I only had to stay her 1 night the only good thing I can think of is that the room is modern.