4/10 Sæmilegt
15. febrúar 2025
Service was very below what was expected for such a special hotel and Valentines stay. The Terrace bought the starter with the mains. The chicken tagine was so dry we couldnt digest it. We returned the starter and then they tried to charge for it. After checking out it was clear what we signed to the room for dinner was charged much higher. They charged for 2 items from the mini bar. Then told me they needed to charge a further 400 dirham for the mini bar. I as a female felt extremely uncomfortable with the check out process as they took more money. Disappointed massively and will never return.
Rebecca
Rebecca, 1 nætur/nátta ferð
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