Tidewater Beach Resort by Royal American Beach Getaways

I wouldn’t consider Tidewater again for a stay. Expect extended wait times for elevators. Elevator in parking deck and main building were down 2 days we were there. For the amount of people that stay there, the elevators aren’t adequate. Our resort bands didn’t work. I’d rate it maybe a 4 out of 10

The place was pretty decent. The only problem is the elevators. There were always long lines. Thankfully we were only on the fourth floor so we took the stairs almost every time. That’s not possible when you have a luggage cart and beach wagons so for that reason I do not recommend this property if you are traveling with children or a lot of luggage. It’s just too inconvenient to have to wait that long to get anywhere in the property. On the upside, if the elevators don’t bother you, this place has great pools, a coffee shop downstairs, and great poolside bar. The beach service for cabanas I would rate a 4. They were not friendly and every time we approached with a question or something they were short and didn’t act like they knew anything. It was very frustrating. The indoor pool was nice but we never used it. That bottom floor always smelled terrible like dirty laundry, trash and a lot of chlorine. Our unit was outdated, especially decor and linens. The TVs didn’t have DVD players except one in the kids room. It did have cable though so we made that work.

They only problem was, on the last day your code stop working on room, while you are trying to move everything out... this is the pits!

Laid back place, very relaxing, personnel was not overbearing

I liked the view and the location.The apartment was not clean there was sand everywhere the sheets were stained the blankets ripped ,kitchen was poor equipped the door didn’t close right and when we arrived the code didn’t work and we need it to make a lot a phone calls in order for us to receive another code. The ac did not work for the first two days and it was all steamy in the apparent.My opinion is that apartment 2918 should not be rented until renovated

There was some good and some not so good. Pools were nice, parking was across the street but a lot of it, room was comfortable, the view was nice. The negatives were the elevator situation, there are 3 main elevators and then one on each wing, the one on our wing only worked twice. They didn’t work 2 days, the literally only worked twice. The stairs were not accessible from the outside ground level. So you would have to walk up to the first floor to walk down to open the door from the inside. There was a daylight light right outside our room. The window had blinds but no curtain so the light shined in our room all night. One pool was suppose to be closed due to a fight earlier and someone had been spitting blood into pool, but it didn’t get closed right away due to another fight that security was called too. So you had families and kids swimming in the pool that was suppose to be closed for who knows how long. There was a lot of frustration with this stay. I would stay again if it was seriously discounted, but for the $$ I paid, I would try somewhere else.

Furniture was a little dated and needs replacing. But the views and amenities were well worth the stay. Lots of rules though. I had a bottle water sitting next to me near the hot tub and was told that I couldn’t have anything to drink near it. Outdoor pools aren’t heated. Only half the elevators were working which became time consuming being on the 29th floor. Overall it was a nice stay and I would do it again for the price I paid in off season. Not sure I would pay anything higher.

Elevators didn't always work. They shut off the water for a few hours. There is an intercom speaker that began buzzing in the bedroom. It could have been nice but clearly needed some maintenance

Woke up to no water on Saturday and the hall out side my room was flooded

Alexis working at the front desk is extremely rude. She had a horrible attitude and should not be working in customer service.