Houston Methodist Willowbrook Hospital - 5 min walk
Willowbrook Mall - 3 min drive
HP Campus - 4 min drive
Vintage Park - 4 min drive
Sam Houston Race Park - 6 min drive
Getting around
George Bush Intercontinental Airport (IAH) - 30 min drive
Houston William Hobby Airport (HOU) - 55 min drive
Houston, TX (EFD-Ellington Field) - 66 min drive
Restaurants
In-N-Out Burger - 2 min drive
Raising Cane's Chicken Fingers - 3 min drive
P.F. Chang's China Bistro - 10 min walk
BJ's Restaurant & Brewhouse - 19 min walk
Starbucks - 19 min walk
About this property
Holiday Inn & Suites Houston NW - Willowbrook by IHG
Adjacent to a golf course, Holiday Inn & Suites Houston NW - Willowbrook by IHG is a great choice for a stay in Houston. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Filipino, French, Hindi, Spanish, Urdu
At a glance
Hotel size
132 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Pool toys
Fence around the pool
What to do
Winery tours nearby
Working away
24-hour business center
5 meeting rooms
Conference center (9128 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Porter/bellhop
Golf caddy on site
Golf cart on site
Golf clubs on site
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
24-hour fitness center
Adjacent to a golf course
An indoor pool
Golf clubhouse on site
Golf pro shop on site
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Champagne service
Refrigerator
Microwave
Highchair
More
Daily housekeeping
In-room safe (surcharge)
Recycling
Special features
Dining
The Elevate Bar & Grill - This restaurant serves breakfast and dinner.
The Elevate - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10.95 to 12.95 per person
Safes in guestrooms can be used for USD 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston
Frequently asked questions
Does Holiday Inn & Suites Houston NW - Willowbrook by IHG offer free cancellation for a full refund?
Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Inn & Suites Houston NW - Willowbrook by IHG and nearby?
Holiday Inn & Suites Houston NW - Willowbrook by IHG has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's an onsite restaurant, The Elevate Bar & Grill.
What's the area around Holiday Inn & Suites Houston NW - Willowbrook by IHG like?
Holiday Inn & Suites Houston NW - Willowbrook by IHG is a short 5-minute walk from Houston Methodist Willowbrook Hospital and 14 minutes' walk from Aerodrome.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 31, 2025
Phillip
Phillip, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 29, 2024
Employees were super rude. Did not want to give us towels for the next day. Breakfast should have been included. Never will stay there or recommend it to nobody
Silvia
Silvia, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Joslyn
Joslyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Houston
Satisfied Customer
Roderick
Roderick, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
It was great staying, very clean rooms, hallways, quite enjoyed the stay
Juan R
Juan R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Noly
Noly, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Great Stay
All good!!! Staff was awesome!!!!
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Rudy
Rudy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Very nice property. Clean and comfortable room. The front desk staff was awesome - went above and beyond to assist us!
Garth
Garth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Dewayne
Dewayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Very clean
Jesus
Jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Zane
Zane, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Hotel is relatively new and nice. We booked the largest suite and it had an undercounter fridge and microwave and was spacious. There were a couple of light bulbs out and they repaired when requested. Also, the room was missing a hair dryer and iron - also provided when requested. A suite room like this should have plates, glasses, silverware and probably a garbage disposal to make it competitive with alternative venues.
Bruce
Bruce, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Incredible
Sarai
Sarai, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 21, 2024
Upon checking out I pulled back the covers and found a bed bug
Karla
Karla, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Fee
Fee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Olisa
Olisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Cindy
Cindy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Aiyanna
Aiyanna, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 22, 2024
Shannon lee
Shannon lee, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Arturo
Arturo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
Destiny
Destiny, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 3, 2024
Would not recommend
Horrible they have no towels no house keeping ppl at the front desk are very rude especially Shannon