6/10 Good
Dec 26, 2024
Pretty, but disappointed!
The hotel was nice as you walk in. I had to wait for almost 10 min to check in because no one was at the desk. The room was clean and it had a kitchen, but that’s all it really had going for it. The view was of bulldozers and a hill. The beds were hard. The pull out couch had no bedding and the phone was unable to connect to the front desk for assistance, so we had to go down to the front desk to get bedding. The shower is one of those “rain” showers on the ceiling, so it was too tall for me to change the spray pattern. There was no door or curtain for the shower, just a glass wall between it and the toilet, so I had goose bumps the entire time I showered even with the water being very hot. The floor towel was very wet after one shower because the water splashed outside of the shower due to having no door/curtain. The bar is only open a few days a week (not while we were there on a Sunday night), so if you want a night cap or munchies you have to drive several miles to a local astonishment. I don’t like driving after even one drink, so that’s a no go for me. Breakfast was said to be available till 9, but when I went down to get some juice to take my vitamins at 8:50 it was already cleaned up. I tried to find someone to ask for assistance and was unable to find someone. The one person I did see acted like they couldn’t see me or hear me. Needless to say, I was not the only very annoyed customer. They allow dogs, which I thought was a great perk if you have travel with them.
Brooke
Brooke, 1-night family trip
Verified Hotels.com guest review