10/10 Stórkostlegt
18. mars 2025
I would like to share my recent experience at the hotel. Overall, I found the accommodations to be quite satisfactory; however, I encountered an issue during breakfast service. As a Colombian national currently residing in the United States, I observed that the staff
serving hot meals tended to prioritize requests from guests of different nationalities over mine. This led me to feel that my requests were overlooked.
It is essential for all guests to receive equal treatment, especially considering that I was paying the same rate as everyone else. I believe that fostering an inclusive environment is vital for a positive guest experience. Thank you for considering my feedback.
Carlos
Carlos, 5 nætur/nátta fjölskylduferð
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