H2 Hotel München Olympiapark

Positives: Good service, good location opposite metro station 20 min from the city centre, new hotel, comfy beds. Negatives: We've stayed for 4 nts over new year so it was busy, so busy that it took 5 min of roaming the floor trying to find seats to have breakfast. Weird experience having a breakfast with few hundred guests at the same time. Very limited free parking so you'll have to pay 18 EUR per night for a garage. Rooms clean daily but only bathrooms with dust gathering on the floors. Overall, a decent 3* hotel but a bit below Ibis Styles standard. If the price is right don't hesitate and book.

We went to the cafe to buy some drinks before heading back to our hotel on 23 Dec 2019. After the payment, my sister didnt realised that her youtrip card wasnt returned to her. She only found out the next day (after we check out of the hotel) when she needed to make her first purchase for the day. Thereafter, she contacted the hotel to seek their assistant to look for her lost card. The hotel reverted that her card cannot be located in the cafe and hotel room. Awhile later, a transaction notification popped up on her youtrip app for a swaroski payment (thankfully it didnt went through as my sister has locked her card). We went back to the hotel to collect our luggage and happened to see the male staff whom served us at cafe last night and coincidentally, he was holding onto a swarovski bag. Interestingly, the manager also managed to find my sister's youtrip card after the return of the male staff. The manager claimed that a female staff found the card in the cafe. This explains how much the hotel may do for their customers in managing the lost of item. We could only say that it may be that the hotel is not thorough in their search or that they protect their staff/reputation more than ensuring their customers' safety and security in their premises. As we do not have evidence that it was really the male staff whom took the card, the matter was left as such.

Rooms were clean. Breakfast had a good assortment. Staff was very friendly. Will stay here again!!!

Underground is right in front of hotel. Service was attentive but despite few reminder on the heater which is not working, it was not resolved.

Hotel was situated in great location, in close proximity to Olympiapark and BMW museum. Metro station at doorstep. Room was simple but comfortable with necessary amenities and very clean. Breakfast was delicious and vast choice. Great value. Receptionists were very nice and smiley. Especially lady from Croatia. Would highly recommend.