8/10 Mjög gott
13. nóvember 2024
Overall I enjoyed my stay at the hotel and would stay there agin but I will comment on things that needed improving... I did not realize how far away from the strip the hotel was and incurred 400.00 in uber fees but this is no fault of the hotel. Additionally, we were misinformed though that there was a shuttle from the hotel to the strip. We arrived late on Friday evening having traveled from South Florida. I thought it was impersonal and exhausting to drag our luggage from the hotel lobby all the way to the Palms tower on our own. A bellman or cart would have been helpful. On several occasions we asked concierge or front desk attendants about various hotel accommodations (one being about the pool, one about rampart card, and one about drinks) and the answers were brief and somewhat unfriendly. Lastly, I asked for housekeeping service on the Saturday of our first full day and was told we may have missed the time
(which we did) but then our room was not cleaned on Sunday either. Our towels had been refreshed upon request but our dirty towels had been piling up in the bathroom for three nights and our beds were never made. I am a Bonvoy member and always try to stay at a participating Marriot property.
Staðfestur gestur
3 nætur/nátta ferð með vinum
Sannreynd umsögn gests af Hotels.com