I have mixed feelings after my stay at Scandic Crown.
Let’s start with the positives. The location is fantastic, right in the central downtown area and we walked almost everywhere. For the longer trips the central station was only a few minute walk. The breakfast buffet was very nice and the restaurant was also great for having dinner or drinks and we dined there a couple of times, really nice. Really cozy ambiance and very family friendly.
The less nicer things about this hotel are the rooms. We stayed at a family room which is something we are quite used to doing. The kids got murphy bunk beds which was in itself not bad and saved space during the day, but the matresses were terrible, almost paperthin. That’s Ok for toddlers maybe, but not older kids. The master bed was also terrible, mattress way too soft and the undermatress had no cover and had become brown-ish over the years and seeing it was very off-putting. The housekeeping was also rather poor. When we got the room it was OK clean. We stayed there for a week and no one came to clean, so we booked a special cleaning session halfway through our stay. We packed up and put away all our stuff (so they would have easier access) and went out during, and when we came back they hadn’t cleaned at all! only a little bit in the bathroom and replaced the towels. We assumed this was just the extent of the service and were really disappointed, but later discovered that this was not normal!
Overall an OK stay, might return. 3/5