25hours Hotel at MuseumsQuartier

Welcoming staff was great, the room was amazing. Overall the hotel has a very eclectic feel too it. Max at the desk booked us a very nice traditional meal for our last evening in Vienna. We did have one negative thing happen to us. When we checked in we were told about the different restaurants they had, I asked if there was dress code for any or if we needed reservations and we were told no, come as you are and no reservations. That sounded great to us because we traveled all day and were exhausted. We started at the rooftop bar which has the best views of Vienna and great cocktails. The service there was very attentive and extremely pleasant and welcoming. We then went downstairs to the Italian restaurant to eat dinner. We stood up front until someone came over to us. He asked if we had a reservation, we sad no, and then he just simply shook his head. I explained to him how we were told that we didn’t need a reservation and he said “Why would you not need a reservation we are a restaurant.” Then he wanted to know who told us this, and I explained the gentleman at the front desk. To which he stormed off to the front desk and scolded the man in front of us.... I’ve never seen anything like it. We were so uncomfortable. We would of made a reservation for the restaurant if we knew we had too, our intentions were not to make someones job more difficult. How it was handled was very embarrassing for all involved. If not for that one experience, We would of scored higher

Nice vibe. Main issue was that the restaurant was too busy to accommodate us the evening we arrived. Would have booked in advance if this was flagged. Bath towels on the small side, and would be good to have oblong (UK style) pillows as an option. Maybe we should have asked..... But nice to find a kettle, fridge, sly TV and yoga mat in the room, and 12 noon checkout. Fabulous breakfast!

Efficient and professional staff .. Fun room .. Excellent location .....

A great hotel, relaxed and friendly, slightly quirky but fun. Good room, excellent roof bar.