INNSiDE by Melia Berlin Mitte

This hotel is next to a metro line so that was convenient. It is in mitte but about a good 15-20 walk to the major sites. The hotel looks nice but was not the cleanest. I also felt like I got scammed by a hotel employee who charged my 20euros to check in early claiming I would get an upgraded room and that there were no rooms available. I was there after the new year and it was evident there were plenty of empty rooms. Other than that the hotel was OK.

Great hotel in a convenient location for exploring Berlin due to being near options for public transport. The room was clean and smart; could only be improved by adding a kettle and tea/coffee facilities. The only strange thing was that housekeeping came in our room at 9:30am (we had just woken up!) to try and clean our room on the day of checkout. The lobby area has been refurbished to a high standard and was very tastefully decorated! We went for a drink in the bar Saturday night and enjoyed the pianist and singer. Overall a great stay.

The room was very appealing and the bathroom was very nice. However, the single cot was broken (we didn't use it) and our room was facing the street window and could hear every noise from outside. Also, we would have liked to know the air conditioning is turned off during winter months; the room gets warm very quickly with no AC. The concierge was friendly and amenities were easy to use.

The hotel was clean with helpful staff. The breakfast buffet we purchased was also very good, and the hotel provided lactose free milk for me, based on my prior request. There was a U-bahn subway very close by, as well as other restaurants, in addition to the one in our hotel. The only thing I would prefer would be having better amenities such as shampoo and conditioner. They instead provide a shampoo/body wash combo dispenser in the shower. The price and location were fine!

Booked a Superior Room I though with a King Size bed but was given two single beds pulled together. Air-con a little noisy but apart from that rooms modern and clean, great shower and the breakfast fabulous. Well located near the U-Bahn. A little pricey but that seems always to be the case for Berlin in September. Staff are really friendly, helpful and understanding.

Building works in lobby area (August) annoying and therefore no room service. Both which are not considered in the room price.

The hotel is under construction right now and conditions are not so good. Amnesties are very low. The rooms are very comfort.

Great checkin person who gave us the most important five sights to see in one day! Some minor issues with internet access but that is not uncommon in Berlin

I was in Berlin on business for 2 weeks. I brought my mom along and we stayed here for the entire time. Great location in Mitte! Close to the station and a grocer. Comfortable room. Clean. Overall a happy experience. The wifi (or lack thereof) drove me crazy; as someone whose work is 100% remote, I need reliable wifi in my room. I mentioned this to the desk multiple times and they would try to reset it, or call the company to reset it. Every time I spoke with a new person they said "oh it's just for today, we had a report from the company that it was strangely acting up, we will certainly follow up on this" and it never got fixed.... Kind of weird they all said the same thing and acted like it was always a surprise.

Great hotel in a brilliant location. The staff were friendly and helpful, even giving us a map of the city and advice about places to visit. The room itself was spacious with a large bathroom. We ordered room service one night (after a full day of walking around the city) and the food was tasty and arrived quickly. There were plenty of cafes nearby which we visited for breakfast each morning. The free WIFI was great, we even streamed TV on our devices. Couldn't fault this, especially for the price!