Kvosin Downtown Hotel

Reception staff was not very clear about how to get to our room and I had to double back to get proper instructions. Didn't realize we had to go outside onto balcony to get to our room. Also, she was not very helpful in providing options to get our bags into the hotel, as there was no parking available and no valet. She was willing to not charge my husband (he is caucasian) late check out, and said, "Take your time", but when I inquired (I am asian) about late check out, she wasn't willing to give me similar break for an hour extension.

I loved this quaint cool hotel and the location!

I selected this hotel because of reasonable rate and good review score. When my spouse and I arrive, she was not too pleased with the noise from the street and the church bell that rings every 15 minutes, 24/7. But her attitute changed quickly because street noises comes and go. Most of the time it was quiet during weekdays. We also got used to the bells and 95% of time we did not even hear or remember them being there. Sergei the concierge was also super good arranging our iceland tours and gave us good suggestions. Kvosin is 2 blocks away from the best in downtown Reykjvik so its in good location.

Great location, friendly and helpful staff, room with separate sitting room/kitchen area and terrace.

Our original flight was cancelled to Iceland so we arrived the next morning but arranged to arrive and nap for a few hours by the hotel allowing us a late check out. I would highly recommend this facility especially for longer than one night's stay as it had a little kitchenette. It was so clean and quiet. The woman who checked us in was very friendly. It was my favorite hotel of the trip.