our reservation was for two night, in the windmill junior suite.
we arrived at 13.30 hrs, they did not give the key until 15.00 hrs.
On hotel.com site it is indicated daily room cleaning, they did not clean, I called the reception who confirmed the cleaning is done every second day; I asked for complimentary bottle of water, they answered there is a supermarket in front of the hotel (!).
on hotel.com site it is indicated a tax of euro 1.5 per day per room; they charged euro 3 per day.
room is nice, wifi is working; the structure is very big, target of organized trips, breakfast is a battle.
the structure itself might well be a 4star, not the way in which it is organized.