The area where the hotel is, is absolutely terrible and it doesn’t feel safe at all. My teenage daughter woke up to go to the bathroom at night and she suddenly shouted. I woke up and asked what happened, she sent me to have a look and I found cockroaches on the wall by the mirror. It was disgusting. On another occasion, the alarm went off so I made my way down via the stairs from the 6th floor on my to find no one at reception. I just found the whole place unprofessional and unsafe. To support what I am saying, I wrote to the management of the hotel upon my return to London and of course as yet no answer over three months.