4/10
A five night/6 day trip, the hotel stay is not one I would recommend for an extended stay (beyond 1/2 nights). We arrived at night due to flight times, check-in was terrible. There system kept shutting down while trying to process our payment. They put a hold on the full payment not just the deposit, unlike some hotels ( just an fyi). But it took 4 attempts (2 phone calls to the room and me coming to the desk) before they realized it was their system, and not our card. The building needs major upgrades, it has a slight odor in the halls. We booked two rooms, sink leaking water everywhere on the second night, my son & father was moved. Maintenance had to come fix the tub in my room, due to leaking faucet. There was a gnat/mosquito issue. The carpet is not cleaned nor vacuumed daily. I hate I did not get a pic, but a used paper towel sat in the hallway from our first night until we left. The ice machine only worked on one floor. The elevators are very small, so if you use any mobile device I do not recommend this hotel. We struggled a bit with my son’s accessibility device when using the elevators & the bathroom (shower), although they state they have accommodations. It is basic cable television with limited channels, no “WiFi”. Fortunate for my family we use disposable bedding and other disposable items. Plus I clean and disinfect before use. 2/4 front desk were kind. Area is decent, it was cheaper to Lyft to National mall. Also close to the Metro train & bear bus lines.
Staðfestur gestur
5 nætur/nátta fjölskylduferð