10/10
The people at the front counter were awesome. Friendly explained the shopping and food places for the type I asked. The breakfast was high quality food and clean. Overall the stay was a 9. Could have been a 10 if the day I checked in. I couldn’t reach the hotel on my checkin date due to the taxi strike for 24 hours. The next day I checked in and they had my checkin available and the lady cared less about a refund due to the taxi strike. They she tol me the checkout date was Saturday not Sunday. My reservation copy showed Sunday June 1, 2025. I had to call hotel.com and they sent me the confirmation email and I showed the lady again. Told me know and she checked in the computer and some other paper behind the desk. Finally kept showing the email she said checkout June 1. You can see my frustration and my wife and I both in the late 70’s. The taxi strike for 24 hours we didn’t no about until we left the airport, I feel I should not have been charged the night I couldn’t get there.
Gustave L
4 nætur/nátta fjölskylduferð