Hotel is the top floors of an older hotel or inn so the entrance is a narrow staircase between a Starbucks and small Tesco. However, once you're upstairs the main dinning room/ bar/ reception is cozy and old fashioned. Check in was quick/easy, and our room (#9) was typical of this type of hotel. An old room with fireplace, converted to include a small internal bathroom w/ shower. Bed was comfortable and room was quiet despite it overlooking railway station and pedestrian precinct. Only odd thing was that the fan/ lights in the bathroom stayed on a long time (to vent the room) so ended up being white noise when you turned out the lights in the bedroom. Kettle and tea, lots of hangars, room in good condition. I'd recommend as a super convenient place to stay as an alternative to larger hotels in the city center. Staff super friendly and happy to store a bag for the next day. Continental breakfast was great, and there's also an excellent coffee shop round the corner (200 Degrees Coffee) if you need a top quality espresso to start the day.